Orchid

We are experiencing increased error rates related to our Amazon servers impacting our online services. These errors may cause issues with our Cloud, Remote Access, Online Booking, and other online services hosted in Amazon. Technicians are currently working to resolve these issues. Please check our Facebook page for periodic updates.

We recently experienced a service outage related to our Amazon servers impacting some of our Remote Access customers. These services should be restored for most customers. If you are still experiencing issues please follow the directions on this Support Article to restart the Remote Access service on your computer which should resolve the issue. Please check our Facebook page for more information. We apologize for any inconvenience this may cause and thank you for your service.

System Maintenance is scheduled between Monday night, July 17th, 9:00 pm EST and Tuesday morning, July 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

Add Online Booking to your existing business website

Adding the booking portion of your Online Booking page to your existing website is easy.
  1. ​Log in to your Online Booking website with your authorized DaySmart account.
  2. Select Website Options in the Navigate panel on the left.
  3. Choose Booking Plugin Setup in the Set Your Preferences section.
  4. If you'd like the plugin to have the same appearance as your selected Online Booking page theme, click the Generate Plugin Code button. Set the width of the frame and click ​Generate Plugin Code. Skip to Step 6. (NOTE: The height of the frame will be sized dynamically with each step of the booking process, so it's only necessary for you to choose the width.)
  5. If you want to alter the appearance of the booking plugin, select Design Booking Plugin. Make the desired changes and see a preview with the Open Preview button or click the checkmark icon to save changes. Expand the Booking Plugin Setup menu with the arrow in the upper right and click Generate Plugin Code(NOTE: The height of the frame will be sized dynamically with each step of the booking process, so it's only necessary for you to choose the width.)​
  6. Copy the code and paste it where you would like the plugin to appear or send it to your web developer to have it added to your existing website. Please note that this code will not work if pasted into a text box meant to modify the front end of your site. It will need to be copied directly to the code for your site or through a back end webpage editor.

Did you find this article helpful?