Orchid

Please be advised that we are aware that our Online Booking service may be experiencing issues. This is under investigation and will be resolved shortly

Happy Holidays! Please be advised that our offices will be closed December 24th, 25th, 31st, and January 1st to allow out employees to spend time with their families this holiday season.
Thank you for your understanding.

>System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Petty Cash Overview

Petty cash transactions are money taken out of the cash drawer, i.e. if you buy coffee for your employees, and money put back in the drawer, i.e. change from the coffee purchase. Petty cash transactions do not appear in store sales' totals, but they do appear in the overall cash balance. This feature allows you to track miscellaneous money taken out of and put back in the cash drawer. Petty cash transactions can be reached by selecting View Petty Cash Transactions from the Cash pull-down menu.

Adding Petty Cash Transactions
  1. New Petty Cash Transaction: from the Cash pull-down menu.
    1. Select New Petty Cash Transaction from the Cash pull-down menu. If password protection is enabled, the petty cash transaction will be recorded for the employee that is logged in.
    2. The Add Petty Cash screen will appear.
    3. Select the employee from the pull-down list.
    4. Select a category from the pull-down list. There are two default choices:
      • Misc. Supplies
      • Found Currency
    5. Click the Edit button to add more categories, i.e. a category called "Coffee."
    6. Add a description of the petty cash transaction.
    7. Enter the Type: is cash going into the drawer or coming out.
    8. Enter the amount of the petty cash transaction.
    9. Click OK,
  2. Add Petty Cash: from the Petty Cash Tracking screen.
    1. Select View Petty Cash Transactions from the Cash​ pull-down menu.
    2. Click the Add Petty Cash button.
    3. The Add Petty Cash screen will appear.
    4. Perform Steps c-h listed above.
    5. Click OK.
Viewing or Editing Petty Cash Transactions
After petty cash transactions are entered, you may wish to view or edit them as needed. This option will typically be used by the business owner or manager to review incoming and outgoing petty cash transactions.
  1. Click on the petty cash transaction to view or edit.
  2. Click the Edit Petty Cash button.
  3. Make the appropriate changes, or just view the transaction.
  4. Click OK when finished.
Deleting Petty Cash Transactions
  1. Select the petty cash transaction to delete.
  2. Click the Delete Petty Cash button.
  3. The Are You Sure? screen will appear.
  4. Confirm your selection and click the Yes button to permanently delete this entry from the database.

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